Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59609 Views
  • 69 replies
  • 14 Helpful

access to bills & payments

I have no link to bills & payments, I am not PAYG, once registered does it take a while to obtain the bills & payment link.I need to download .my bill each month ? 

Excessive price increase increased poor service

I have just been informed of the price increase of EE mobile phones. I have been a loyal customer for a large number of years including Orange before then. Yet the service they provide is shocking. Everyday my phone drops the call at exactly the same...

Resolved! Flex Pay

Good Afternoon,Can someone explain Flex Pay? I thought you were able to get another phone without contract, I phoned today and it seems like it’s just an upgrade on current plan. As my plan is up for renewal in October I wanted to wait for iPhone 15 ...

Abdoolsam by Established Contributor
  • 1631 Views
  • 1 replies
  • 0 Helpful

Final bill

Why r you trying to bill me this amount as my contract finished on the 14 and I closed it down last week I got a final bill do r £ 20.00 something soo wher do you get of trying to bill me over a months bill and my account used to accumulate on the 14...