I still receive my bill notifications on my old email address

[paularman]

I’ve updated my account email address and my preferred contact email address in my profile yet I’m still receiving my email notifications (such as notices that I have a new bill) at my old email address. How can I get EE to send all my notifications to my new email address?

[Chris_B]

@paularman  Is that on your online EE account or this forum? 

[paularman]

Sorry, it is my online EE account. This forum seems to work ok. 

[Leanne_T]

Morning @paularman 

Please give us a call on 150 and the team will get the email address updated for you. 

Thanks 🙂

Leanne.