Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Bills

Why did I get told my iPhone 14 was 51£ a month and I just got charged 68£ and no I haven’t went over or any of that crap I payed my last bill and got this upgrade in the same day

Billing

I paid my most recent bill on 1st, how long after it leaves my account does it register on my outstanding debits? Thankyou, Clem

Boku subscription

Good evening. I had before a google subscripton. Now i dont know why Boku is renewing without my permition and they charge on my billing EE account. I opened boku website and i dont have subscriptions there. They are charging me by Google and i dont ...

Resolved! when does my contract expire

Won't give me refund no trace of my cancellation

Ok so I should check my bank account but I hadn't been, anyway I phoned up EE and cancelled my contract in 2018 through the phone in the drawer never thought another think about it as I joined Tesco. Just set up online banking and noticed that EE hav...

Resolved! Contract

Hi could you please tell me when my contract is up thanks

Resolved! I want to cancel my EE moblie account

Resolved! Call log history

Hi, i need my call log history of the last 3 months as soon as possible. Can someone help/advise me how to do this?

cancel

hi there, i would like to cancel my contract and change to pay as you go please.

Inflation based price increases

The recent notification of price increases have really highlighted the unfairness of the contracts that everyone signs and few read properly. The contracts include an annual price increase of CPI plus 3.9% and the advising letter explains it is need...