Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Internet when is it due for renewal

Could you please tell me when my Internet is due for renewal

Big thank you to EE

I'd just like to say to EE a big thank you ....for being absolutely useless in helping customers who are struggling with their bills Mines going up just over £10pmI asked if any chance of any help. Only to be told . Good job you don't have an iPhone ...

When does my contract end

Payment pages

I have reported this error before but it was not understood by EE staff.If I have an overdue payment and a newer account balance and try to pay the total account online using the EE website, only the overdue amount is shown (incorrectly as the total ...

Resolved! Itemised billing

How do I remove itemised billing and stop charges for this service

Resolved! Old contact

How can I get a copy of my last EE contract. I need it to fix my pixel 4a phone screen I have an insurance policy and they want to see it with my address on it and the model of my phone

Airtime rewards

How can I successfully add my airtime rewards? Everytime I try to send them they get returned. Do I need to contact EE to alter something in my account to accept this?thanks

Resolved! Bills

I have been charged a large bill for international calls to Nigeria, I can not afford this. Can any help be provided as I understand if I had an add on for £11.40 it would have gave me 500 minutes whereas I have a bill for £327 for less than an hour ...

Resolved! Billing

Is my ee supposed to still be taking money from account after the contract is finished

Need help paying with bill

Want to speak to someone from ee