Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 14255 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24819 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 49726 Views
  • 55 replies
  • 13 Helpful

EE

Please u be patient I will pay full on tuesdau 27th sept... thanks 

Paul1717 by Investigator
  • 246 Views
  • 1 replies
  • 0 Helpful

Unable to downgrade from contract to sim only

So basically I google 'switch from contract from ee to sim only'I scroll down and find this  So I click the link and there is no option to downgrade, Somebody please help!! as I don't have the financial income to pay for a contract & it will ruin my ...

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Account

My old email address was xxxxxxxxxx@xxxxxxxxxx.xx.x my new email is xxxxxxxxxxxxxxx@gmail.com  please update my account  [Mod edit: Please do not post personal information on the public board. Thanks!]

Proof of purchase

Hi,Can someone possibly send my proof of purchase for my oppo watch please? The screen isn't working and oppo need it for a repair.If it could be emailed to me that would be great.Thanks

Baz2810 by Visitor
  • 275 Views
  • 1 replies
  • 0 Helpful