Community Activity

5G and Signal Issues since switching to ESIM!

I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...

Nh84 by Investigator
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Join the YouView research panel

Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you.  Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...

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JordanTA by EE Knowledge Specialist
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Has anyone had the free EU roaming activated?

I received the text from 1111 yesterday about being a valued customer and offering free EU roaming, I responded to accept it  yesterday but nothing is showing in my plan that it is has been activated.Anyone had confirmation yet?

Jonpmat by Valued Contributor
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  • 5 replies
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Unauthorised charges

My wife found she has £130 of extra charges this month and then further charges this month from my daughter's phone. Looking through her phone, she has a couple of text messages which come from a phone number which Google says is scammers but other t...

Yvm302

Keep getting YVM302 error message. Do EE take no responsibility for the aerial not working?

I cannot send text messages to my EU contacts

Hello, I cannot send text messages to my EU contacts. It says 'not delivered' - message send failure. I can call / text /send/ receive calls and texts to UK & call EU numbers. I am at home and also tried I-message. No issue with wifi. Thanks for supp...

Ketsia7 by Investigator
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  • 6 replies
  • 1 Helpful

Remote

These EE TV remotes (Previously BT) are useless. Tried resetting “using home/9 and home/7 but still the volume button won’t work. Taken remote apart to clean contacts, guess what?……….still not working! Come back my old Humax setup. But now I’m tied i...