All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi I have a friend and family code and im trying to upgrade……I have tried on my ee app and website tried phone plans,sim plans multiple diff ones. I have tried clearing cache and cookies and tried a diff device …and anytime I input code it says inval...
How can I check phone usage and charges via the App for calls since the last Bill ?
Hi, I would like to look back at my data usage for the last 12 months. Is there a way to do this in the app/online. TIA
I need my line on contract not pay as you go
I had to get in touch to find out my upgrade date as it’s no longer available to see in the account (annoying) and was told the date and also told “I would suggest that you please upgrade after 7 days for better deals and offers.” And apparently this...
Hey can I please get a letter where my address is showing thank you Rahma
I can log in to my business account but every time I try to view invoices (either via the app or the web) I get the 'Sorry, something's gone wrong message'. How do I resolve the technical issue and is there another way to (quickly) get my invoices fo...
I recently moved from Plusnet - sim only £10 per month as i don't use much data. Latest bill is showing a charge for EU roaming data that i was unaware was part of the deal! No way i'm going to need roaming data - don't even have valid passport!Can i...
Hi,I know there have been other topics around this, but I couldn’t find one that relates specifically to myself. I went into store and upgraded my phone. I was told on the day it was the best deal and wanted to go away to think about it but was persu...
