Contact coming to a end

BobH22
Visitor

Hi all, 

I have got myself in a situation that my phone contract (phone and sim deal) is going to come to an end but my issue is I am in Angola working but I am UK based. As I am in Angola calling 150 isn’t working was wondering what happens once your contract has “ended” do you get cut of or will I just be charged for another month then I will be able to get something sorted once I am home? 

thanks very much 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Your contract isn't coming to an end, you're just passing the minimum term date. Your service and billing will continue on a rolling basis until & unless you explicitly make a change - be it changing to SIM-only, upgrading, or giving cancellation notice.

If you want to contact EE CS from abroad, you can do so on +44 7953 966150 which will be charged at standard roaming rates.

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Your contract isn't coming to an end, you're just passing the minimum term date. Your service and billing will continue on a rolling basis until & unless you explicitly make a change - be it changing to SIM-only, upgrading, or giving cancellation notice.

If you want to contact EE CS from abroad, you can do so on +44 7953 966150 which will be charged at standard roaming rates.

Schockwave
EE Community Star
EE Community Star

@BobH22 , if you have something like Skype, you may be able to ring customer service for free:

+448000798586

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.