Contact coming to a end
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15-02-2024 11:46 AM
Hi all,
I have got myself in a situation that my phone contract (phone and sim deal) is going to come to an end but my issue is I am in Angola working but I am UK based. As I am in Angola calling 150 isn’t working was wondering what happens once your contract has “ended” do you get cut of or will I just be charged for another month then I will be able to get something sorted once I am home?
thanks very much
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15-02-2024 11:58 AM
Your contract isn't coming to an end, you're just passing the minimum term date. Your service and billing will continue on a rolling basis until & unless you explicitly make a change - be it changing to SIM-only, upgrading, or giving cancellation notice.
If you want to contact EE CS from abroad, you can do so on +44 7953 966150 which will be charged at standard roaming rates.
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15-02-2024 11:58 AM
Your contract isn't coming to an end, you're just passing the minimum term date. Your service and billing will continue on a rolling basis until & unless you explicitly make a change - be it changing to SIM-only, upgrading, or giving cancellation notice.
If you want to contact EE CS from abroad, you can do so on +44 7953 966150 which will be charged at standard roaming rates.
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15-02-2024 12:07 PM
@BobH22 , if you have something like Skype, you may be able to ring customer service for free:
+448000798586
