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Ani1076
Explorer

‎02-07-2023 05:35 PM

Hi there

I just found out that my contract was due for renewal and without my permission EE put me on a different contract the one I was on unlimited on everything and paying less, now I'm paying 8 pounds more plus less not unlimited.

I think this against the rules of a contract.

I need this matter sorted ASAP.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-07-2023 06:10 PM

Hi @Ani1076 

Are you sure that any benefits you received havent now expired with your old contract, hence the change and price increase.

If you text UP to 150 can you upgrade? If so then its likely the point I made above.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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