Speak to advisors

Ani1076 · ‎02-07-2023

Hi there

I just found out that my contract was due for renewal and without my permission EE put me on a different contract the one I was on unlimited on everything and paying less, now I'm paying 8 pounds more plus less not unlimited.

I think this against the rules of a contract.

I need this matter sorted ASAP.

Northerner · ‎02-07-2023

Hi @Ani1076

Are you sure that any benefits you received havent now expired with your old contract, hence the change and price increase.

If you text UP to 150 can you upgrade? If so then its likely the point I made above.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.