Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 70533 Views
  • 72 replies
  • 15 Helpful

Re: Bill

In my case, I had a serious health problem with my son who used aLenovo tablet with a contract in my name that was later stolen, forwhich I informed EE but since I did not have insurance, I paid thecontract in full, only since March I have invoices o...

Re: Bill

It’s not letting me pay my bill the service is down and I have no service 

Meekz15 by • Visitor
  • 261 Views
  • 1 replies
  • 0 Helpful

Speak to advisors

Hi thereI just found out that my contract was due for renewal and without my permission EE put me on a different contract the one I was on unlimited on everything and paying less, now I'm paying 8 pounds more plus less not unlimited.I think this agai...

Ani1076 by • Explorer
  • 450 Views
  • 1 replies
  • 0 Helpful