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Anytime Upgrade Non-Trade in Charge

jubz121
Explorer

‎28-07-2023 03:53 PM

Hi

I was looking to upgrade from the S22 Ultra 512GB to the new Fold 5.

I was quoted £680 for early upgrade.

I want to know if anyone knows how much it would be if I was to do a anytime upgrade trade in and not return the S22 Ultra. Would the charge be better than the early upgrade fee. Customer service can't seem to tell me the fee.

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎28-07-2023 05:20 PM

Hello @jubz121. 

I believe if you do not wish to trade in your device then the early upgrade fee provided will be what would stand. 

All information of Anytime Upgrades and fee's can be found HERE. 

Katie

jubz121
Explorer
In response to Katie_B

‎28-07-2023 05:27 PM

The terms and conditions and the webpage are not very clear when trying to find out charges for handsets which are faulty or if not returned.

0 Helpful
Katie_B
EE Community Support Team
In response to jubz121

‎28-07-2023 05:28 PM

Hello @jubz121. 

Our upgrades team will be able to provide this information for you. 

Katie

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