Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

How much longer am I in contract? and why has my direct debit risen to £49?

Tryinf to trade in

Hello. I want to upgrade but it says I already have an offer applied to my account when I don't! I wanted to trade in my old phone and get £18 a month off

How much longer is my contract

How do I find out,how much longer is my contract

I want to cancel an account

Paying for sim knew nothing about?!

I’ve just realised now my bills way more than should be and logged in to find out I’m paying for another sim I don’t even use or know anything about? How long has this been going on???

Cant afford to pay

I have already used the promise to pay scheme in in the past 6 months so i cannot use it again. I have less than a penny to my name and cant afford my bill due on the 26th. What is going to happen?

Re: Bill higher than you expected? Here's what it could be

Its not show my bill

Resolved! Re: EE live chat

How do I access my full call log for last month on ee

Resolved! Contract cancellation

Can i cancel my contract now if i still 1 year left on it?

Inquire refund

Hi, I just want to know my refund is it back to my bank account yet ?I already check my account.(I was order 2 sim card online on 29-April-2023, order cancel on 2-May-2023 . Because I already but it in EE retail store, your employee help me cancel t...