All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
hi,I just looked at upgrading my phone contract on ee and found what I wanted and went through to try upgrade online but now I'm not 100% sure that what I just tried to buy is actually an upgrade or a new contract and I'm not sure how to find out cur...
I've just had a message on my phone say welcome to your plan and I don't want a plan you have screwed me over and I don't want your service for that reason!! £7.50 my family had to pay to return a handset that was sent to me wrongly !!!it seems to me...
Hi,After decades of being a loyal EE customer I had the misfortune to pay last months mobile phone bill late. Because of this I was given a £7.68 charge.Thanks for the loyalty. In these times of financial strife.Chris
Hi. I’ve been a member of the EE network from December 2021 and it’s almost going to be an year in a month but I am not yet eligible for an upgrade. I’ve been waiting for months and I need an upgrade
I have been unable to pay my bill until 3 days time. A payment has been tried twice and both failed. Will my service be cut off?
My dad is my power of attorney? He’s taking over my debt with ee because of my I’ll health what happens when he provides prove of a power of attorney what’s happens when this prove is giving
Hello wonderful citizens of the Planet - I ordered an Iphone 14 Pro Deep Purple (like everyone else it seems, good choice) on October 26th and still no update, Ive quickly learned there is a massive backlog as its so popular, how can I find out how l...
Hi I got a phone on contract yesterday I was just wondering could I add another phone in the contract or will I have to wait until this contact ends?
When I login to my account via webpage I see this:when I click on see charges , I see this: and when I login via app on my phone I see this:first, I don't know what this charge is.. I did have a roam further pass last month but I already paid for it ...
I thought I’d just upgraded to an iPhone 14 to lower my monthly bill but I’m so confused with it all! My current contract doesn’t end till June 23 and is £91 odd per month, this new one is £53 odd per month. The Email says additional line’?!? All I w...
