Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

I want to pay my mobile bill

Phone bill

I need to pay for my phone bill

Resolved! Credit from final bill

Hi I left EE mobile + broadband and says I am in credit of -£33.39 and -£4.51 respectively but doesn’t say how or when they will refund me. Do you know please? Thanks

My mobile bill

I have paid my mobile phone bill via card as I always do on the 24th. It’s still not showing as being paid on my EE account and on my bank account it’s showing as taken from my available balance after pending but it’s still pending. Why is this happe...

Current running contract

Hi I have a question about my bill this month

Resolved! Bill

The bill for this month is way to much for me. Is there any chance I can pay in smaller amounts?

How much is my bill and can i pay

Mobile bill and stupid ring back

Hi I've been trying to ring you for over 1 hour. Every time I tap speak to someone I get text back that tells me someone will ring me within 15 mins. Then error message and takes me back to start. I have now repeated this 4 times. All I want is to sp...

Resolved! How do I send money to a friend or family to their Ee account?

Hi everyone I need to know how to send money to a friends’ Ee account so they can use their phone? I need to know asap. Thank you

Bill

Why has my monthly mobile data cost gone from £35 to £40 ? It’s mobile Broadband so I don’t have an EE phone to call 150 , the other number doesn’t work, went into store & they said the can’t access account . how do I get rid off EE ? Im on a rolling...