Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60603 Views
  • 69 replies
  • 14 Helpful

Leaving

Goodbye EE.As a customers of 14 years, at no point has the company tried to ensure I remain with EE or offered me a better deal, even after calling twice to see what deal I could get it is significantly cheaper to go elsewhere. This along with the ri...

CraigB5 by Explorer
  • 697 Views
  • 4 replies
  • 2 Helpful

Resolved! Account info

When will app be back I am trying to gift data and can’t get logged in I cannnot check my bill also

Phone number missing from our account

Hi..  I was just trying to gift data to a number on our account  (all are on pay monthly contract not business)  and its vanished.. it's my daughters number and weve never had this issue ever before.. any ideas?

Cant pay my bill!

You've cut me off and now I cannot pay my bill. I've tried to pay it but I cant call you or text you and I cant pay it online. 

GemnTifa by Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful