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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13900 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24602 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49089 Views
  • 55 replies
  • 13 Helpful

equipment contract

Hi dose anyone know if you can check up on your purchased equipment to see where you would be up to in its contract? trying to work out when it will finish but can't find anything on my account that will let me see. Any ideas? don't really want to sa...

Garno92 by • Visitor
  • 365 Views
  • 2 replies
  • 4 Helpful

Resolved! I’ve got a watch

I’m trying to cancel my watch plan but I don’t have the number for it anymore how would I go about cancelling on my EE?

Resolved! Water damage on 24month sim contract

Hi,My fiancee has been round my house and our daughter has spilt water on the phone and now her phone doesn't work or charge. She has a 24month sim only contract. We are stressed and don't know what to do. Is there anyway to get out of the sim contra...

Spend cap is useless

Despite setting a £5 monthly spend cap my ex fiancee managed to spend over £350 on "services from other companies" . How is this even possible 

Upgrade and new contract

Why are Ee never on compare sites I need to upgrade and get a new phone contract and would rather compare different prices for the iPhone se 2022

Paulc9 by • Investigator
  • 374 Views
  • 1 replies
  • 0 Helpful
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