Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13675 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24397 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48562 Views
  • 55 replies
  • 13 Helpful

Phone bill

Hello, I am still being charged monthly for a contract that is finished. I cancelled my direct debit but now my bill is saying I owe money. 

Kita268 by • Visitor
  • 302 Views
  • 2 replies
  • 2 Helpful

Removal of secondary number

I recently changed my phone with EE, at that point I saw that there is a secondary number still on my account - a device from years ago I think. The assistant told me to ring through to cancel it. I can never get through to talk to an operator,  is t...

Seb8479 by • Visitor
  • 569 Views
  • 1 replies
  • 1 Helpful

FORCE INTO A CONTRACT/DEBT

EE need to take mental health serious.  I have and still suffering from financial abuse and psychological abuse by a female.  EE has ignore all plea from both me and the police. if the Metropolitan police arrest the person in relation to abuse and ha...

guess121 by • Visitor
  • 430 Views
  • 1 replies
  • 1 Helpful

Better deal on another website.

will EE match prices from different brands such as Voxi. I’ve got a deal for iphone 14 plus for £45 and EE it’s £53﫠﫠﫠I’ve been with EE for so long it would be a shame to switch.  

Visual voicemail

My 24 month contract with ee expires on 30/11 and I’ve just contacted them to arrange to have a SIM only contract from 1/12.  After my call ended I received a few texts from ee. One of them said that visual voicemail has been removed but I can text 1...

Ambsnan1 by • Investigator
  • 517 Views
  • 4 replies
  • 7 Helpful
Most solutions
More
Top Helpful authors
More
Learn about