Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Payment

Good afternoon , I am late paying my bill due to being seriously ill in hospital I am home now but not being able to work meant I don’t get paid , so this month and last month I had no wages , I am back in work now and will have a full months pay end...

Pay phone bill

Hi am trying to pay my phone bill but can’t seem to get on the right page?

Dino

Upgraded

How go p contact ee for a upgrade

Hi, i changed my plan to a sim only on the 20 May. Why hasnt my account been upd

Resolved! Contract

I'm paying more than I signed up to on my original contract, i now cannot afford what I am being charged. What can I do?

Resolved! Need to know when my contract ends

End of my contract

Phone record

I need access to my phone records - monthly contract. How do I go about this please?

Resolved! I’m the account holder but can’t access anything

I am the account holder I am the bill payer, but when I go to access my accounts online to see about upgrade my sim or phone or change anything it says I don’t have permission contact the bill later. That’s me?? Can someone help please.

Resolved! Paid bill via Apple pay 5 days ago, its still in pending and my services are off

I don't understand what is happening I paid via Apple Pay and my services are suspended, I don't understand.I paid on Wednesday, today is Monday and it's still in pending but it's out of my bank, what is happening can someone please help. Thank you....