Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59325 Views
  • 69 replies
  • 14 Helpful

Resolved! Upgrade

I would like a contract without a new phone and the same minutes texts etc could someone ring me please 

Unpleasant Service

I was at EE shop at Ealing Broadway Centre, London W5 5JY today, May 17 where I spent three hours trying to get a new phone only to find out the contract I signed for was not what I was promised. The employer kept telling me he will explain later ins...

Resolved! Paid twice

Hi my ee dd failed last week so I paid by another means. taken out again today? 

Bill

Why is my bill £34 instead of £26.32 when it is due today so shouldn't be any late charged on it

David375 by • Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful

Final bill

Hi i recently ended my contract as i now live in Turkiye. Also i only receive £335 per month which is living expenses rent food etc. I am unable to pay this outright and can manage £5 per month. 

Sue2016 by • Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Data roaming charges

HiI am being charged for data roaming whilst on holiday in Lanzarote, despite sending a text request to EE via 150 to acquire a data roaming pass.Please can you advise?

Top Helpful authors
More
Learn about