Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61336 Views
  • 69 replies
  • 14 Helpful

Resolved! Sim upgrade

Currently on pay as you go. Want to try again to upgrade to a sim deal after being denied last month nearly 1hr to get through to EE i left three network tojoin EE imslowly starting to regret it 路‍

Demo8989 by Investigator
  • 535 Views
  • 3 replies
  • 0 Helpful

Bill

Hi I have just been asked by text by ee for £16 towards my balance  but my direct  debit  of £28 came out on the 4th May so unsure why asking for more money

cancell sim contract help

i am 5 days into sim 12 month contract i have found a better deal , when i try and cancel online i get a txt saying to end contract early i have to 186 pound.?

Resolved! overpayment

Hiya, I went into my account to pay my bill for June but it said it would be ready for the 4th of june and if i wanted to make an overpayment, what happens if i do make that overpayment will it just come off my next bill? 

Segade21 by Explorer
  • 713 Views
  • 3 replies
  • 1 Helpful

New phone

Good to know EE after 14years paying about £150 per month for my family’s phone decides to change my discount to very little and will not try to help .. Good for loyalty poor EE as a company and that after the price going up by £30 in March sad way t...

Kaspir by Investigator
  • 407 Views
  • 2 replies
  • 0 Helpful