Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60514 Views
  • 69 replies
  • 14 Helpful

Hello

Hello, yesterday I paid my bills and today again I can't use my phone.WHY?

geriag by Explorer
  • 449 Views
  • 3 replies
  • 0 Helpful

Charges.

Since getting a new deal in March, I must say I've learned alot. I got charged £1.50 for an esim delivery which was done using a QR code and a download of say a few mbits. Probably no more than a web page. i read somewhere that I have to contact EE t...

Sg00 by Contributor
  • 2029 Views
  • 12 replies
  • 3 Helpful

Mis-sold business contract & forged signature

Hi, I am writing here to complain and warn other small businesses like mine about signing with EE after the awful experience I received.  We run a bakery business in London with many sites from Brick Lane to Covent Garden ,and having been a long last...

End if Contract Process

I've been trying to find out exactly what I need to do when my contract ends, but I can't get anyone to answer a few straight questions, I just get upgrade sales pitches.I am leaving EE when my contract ends on 8th August. My bill date is 7th of ever...

ArbieW by Investigator
  • 926 Views
  • 4 replies
  • 3 Helpful

Resolved! Contract

Hi I want to cancel my contract with EE how much notice do you need to do this and how do I go about that. Went to EE shop in Aberdeen & they said to cancel contract online 

MB620 by Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

Bill

Hi, why have I get so high bill this month, please explain me, thank you 

Shah61 by Explorer
  • 327 Views
  • 1 replies
  • 0 Helpful