Ending Contract

Bayford1973
Visitor

‎11-09-2023 09:24 AM

My contract ends on the 19/09/2023. i will not be continuing with you do i just stop my direct debit.

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎11-09-2023 11:20 AM

Hello @Bayford1973. 

Welcome to the community. 

I am sorry to hear you are looking to leave. 

To place your cancellation notice please give our customer care team a call on 150. 

Stopping your direct debit will not cancel your contract and you will continue to be billed. 

Katie

XRaySpeX
EE Community Star
EE Community Star

‎11-09-2023 11:59 AM

You need to give 30 days notice. Hence it will not terminate until at least 11/10/23.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful