Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59536 Views
  • 69 replies
  • 14 Helpful

New contract

I have just upgraded can you confirm I will be 15£ a month for my 24month contract thanks 

MPRP by Visitor
  • 357 Views
  • 2 replies
  • 0 Helpful

New sim received with no contract information

 I have received a new sim with a new number without requesting one. I guess it is due to the age of my current sim, but no contract information was supplied. Is this a continuation of my current contract or a new contract?The sim packaging states Pa...

Kelakuta by Visitor
  • 359 Views
  • 1 replies
  • 0 Helpful

Bill

Hi I am trying to pay my bill which is due today but am unable to due to the app not working is there any other way I can pay as I don't want charges for late payment. Thank you