Live Chat

[margaretglab]

hi I would like to.chat about my bill s is someone available? to chat online?

thank you

[James_B]

Hi @margaretglab,

Welcome to the EE Community. 🙂

You can access live chat from Contact us.

Hope this helps.

James

[margaretglab]

hi are u available?

[margaretglab]

I would like to chat about my bills

[Jill2467]

Why have u taken money out now u made me over drawn that I’m going to get charged 7pound a day it’s not due until 28th of every month not happy

[Katie_B]

Hello @Jill2467. 

Welcome to the EE Community.

Is this your first bill with EE?

If not, could you confirm your last bill was taken successfully on the 28th January?

Katie

[Callymc18]

I have paid £30 upfront for a 

 Pay monthly phone and then was denied a phone I would like either a different pay monthly pay or a refund of the £30 why you even take a payment then not accept people only should take a payment if the person is accepted 

[Leanne_T]

Hi @Callymc18 

The payment will show as pending, if the new account application has been denied this will go back into your available balance usually within 7 days. 

Leanne.

[Tee310]

Hi I am abroad and took a tarriff 

[Katie_B]

Hello @Tee310. 

Welcome to the community. 

Could you please provide more information regarding your query. 

Katie