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Re: Live Chat

margaretglab
Investigator
Investigator

hi I would like to.chat about my bill s is someone available? to chat online?

 

thank you

17 REPLIES 17
James_B
EE Community Manager
EE Community Manager

Hi @margaretglab,

Welcome to the EE Community. 🙂

You can access live chat from Contact us.

Hope this helps.

James

margaretglab
Investigator
Investigator

hi are u available?

I would like to chat about my bills

Jill2467
Visitor

Why have u taken money out now u made me over drawn that I’m going to get charged 7pound a day it’s not due until 28th of every month not happy

Katie_J
EE Community Support Team

Hello @Jill2467. 

Welcome to the EE Community.

Is this your first bill with EE?

If not, could you confirm your last bill was taken successfully on the 28th January?

Katie

Callymc18
Visitor

I have paid £30 upfront for a 

 Pay monthly phone and then was denied a phone I would like either a different pay monthly pay or a refund of the £30 why you even take a payment then not accept people only should take a payment if the person is accepted 

Leanne_T
EE Community Support Team

Hi @Callymc18 

The payment will show as pending, if the new account application has been denied this will go back into your available balance usually within 7 days. 

Leanne.

Hi I am abroad and took a tarriff 

Katie_J
EE Community Support Team

Hello @Tee310. 

Welcome to the community. 

Could you please provide more information regarding your query. 

Katie