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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14049 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24694 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49337 Views
  • 55 replies
  • 13 Helpful

Cancelling contract

BT set me up an EE sim only contract which I cancelled within 14 days.  I have now received a bill from BT and EE.  What should I do next? 

Apple watch ultra plan start date

Greetings!I have ordered an apple watch ultra yesterday over the phone. The person who sold me said it will be with me probably by Friday. However, even before getting the device, I can see an additional line added to the account. My query is when th...

drzia by • Skilled Contributor
  • 380 Views
  • 4 replies
  • 3 Helpful

Bill

 Hi im having trouble paying my bill this month as ive only had a temporary job over Xmas and pay day isnt untill the 14th jan is there anything you can do to help please? X   

Tanmarie by • Visitor
  • 236 Views
  • 1 replies
  • 1 Helpful

Taken money again for this months bill

My bill was bounced back due to inefficient funds so paid directly through Apple Pay, however they have charged me again but due to not enough in the bank it has bounced back again. Why did they charge me again when I had paid? Tried to ring but coul...

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