Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14047 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24692 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49325 Views
  • 55 replies
  • 13 Helpful

Claim cashback and ear buds for recent pur chase

             I recently bought a Samsung galaxy z flip 4 with £150 cashback and galaxy earbuds. Can someone explain how to claim please?   Thanks                                                                                       

Bill

Hi, I would like to understand why my comes so high this month? I was expecting something around £80/90 it’s comes double than it 

Fratoni by • Visitor
  • 258 Views
  • 2 replies
  • 1 Helpful

Resolved! Change ownership

I've just been advised by live chat that if I change ownership of a contract my friends and family discount will stay on there. They also said the new owner could upgrade straight away which contradicts this forum, can you confirm which is correct pl...

Phone in another name

Hi there  need to upgrade my contract buy my phone is in my Grandads name. Unfortunately my grandad has passed away. On the app it is telling me I can’t upgrade early as I am not the person who’s name the phone is in. 

EE Employee Discounts

When upgrading online I input my Discount code from EE Employee Discounts and get the error :This code is not valid with your current selection. Please make sure you meet all the conditions of this promotion.Someone in sales advised I need to fill in...

Mark339 by • Visitor
  • 519 Views
  • 2 replies
  • 2 Helpful
Most solutions
More
Top Helpful authors
More
Learn about