Direct debit

Kimberley38 · ‎28-10-2023

Hi just wondering my direct debit comes out 31st of this month but I have not got the funds this month so my partner is gonna send it over in the morning of 31st when he gets paid if EE try and take it and it’s not there will they try again later that day or will I have to contact some one

XRaySpeX · ‎28-10-2023

If the DD fails the 1st time asking EE will try again about a week later.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Katie_B · ‎28-10-2023

Hello @Kimberley38.

Thanks for coming here.

I would recommend giving us a call and letting our customer care team know.

Katie 🙂

XRaySpeX · ‎28-10-2023

If the DD fails the 1st time asking EE will try again about a week later.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP