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Why did I get a text sayin there was nothing to pay this month but when I threat

carol651
Visitor

‎29-10-2023 03:25 PM

Can someone explain why I was texted sayin nithing to oay this month after 1 hour trying to speak to someone I get told I now owe £16 us there nobidy there at ee who actually knows what they are doing 

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎29-10-2023 06:17 PM

Hello @carol651 ,

Welcome to the community,

You will have to speak to customer service, as there is no account access here, and we would not know who you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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