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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59533 Views
  • 69 replies
  • 14 Helpful

Ess device

Just had my latest bill. Thought it was a bit high so went on app to check and found im paying £39 a month for ess device something I never signed for and wasn’t told about in store. As a family we have been with ee for many years and I feel very let...

Yeti1963 by • Visitor
  • 1878 Views
  • 2 replies
  • 0 Helpful

New Joiner

I I only joined EE on Wednesday from Plusnet and was surprised to see an additional outstanding bill from last month of £50 added to my account. No mention that this was going to happen very disappointed with EE and am not sure that I really want to ...

MJC030 by • Contributor
  • 2000 Views
  • 23 replies
  • 17 Helpful

Resolved! Phone bill

Hi there I was just wondering if you can take my phone bill money out on the 13th because that when I get payed        Thank you 

Upfront cost refund

I recently ordered a phone contract, last week. On the website, got a email telling me I need to ring up and check some details-I did. And was accepted over the phone, sorted out all the details and the guy I spoke to said my upfront cost (£50) paid ...

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