hello

florentin2050
Investigator
Investigator

I changed the card in the second phone because I had no more battery on the phone and put it in my work bag. probably someone stole my phone from my bag when I was on the train because it was very crowded.

 

 

1 SOLUTION

Accepted Solutions
James_B
EE Community Support Team

Hi @florentin2050,

Welcome to the EE Community. 

I'm sorry to hear your phone has been stolen.

Please call 07953 966 250 to report it.

For more information, please see Lost or stolen mobile phone? | Lost & Found Help | EE.

James

View solution in original post

3 REPLIES 3
florentin2050
Investigator
Investigator

I need you to give me a copy of the contract because I know that I asked for full insurance for the phone

 

 

florentin2050
Investigator
Investigator

I want compensation for the phone or give me another phone because I asked the agent at the representative office to get me insurance for the phone

James_B
EE Community Support Team

Hi @florentin2050,

Welcome to the EE Community. 

I'm sorry to hear your phone has been stolen.

Please call 07953 966 250 to report it.

For more information, please see Lost or stolen mobile phone? | Lost & Found Help | EE.

James