hello
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10-10-2023 11:01 PM
I changed the card in the second phone because I had no more battery on the phone and put it in my work bag. probably someone stole my phone from my bag when I was on the train because it was very crowded.
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11-10-2023 08:21 AM
Hi @florentin2050,
Welcome to the EE Community.
I'm sorry to hear your phone has been stolen.
Please call 07953 966 250 to report it.
For more information, please see Lost or stolen mobile phone? | Lost & Found Help | EE.
James
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10-10-2023 11:02 PM
I need you to give me a copy of the contract because I know that I asked for full insurance for the phone
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10-10-2023 11:06 PM
I want compensation for the phone or give me another phone because I asked the agent at the representative office to get me insurance for the phone
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11-10-2023 08:21 AM
Hi @florentin2050,
Welcome to the EE Community.
I'm sorry to hear your phone has been stolen.
Please call 07953 966 250 to report it.
For more information, please see Lost or stolen mobile phone? | Lost & Found Help | EE.
James
