Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60681 Views
  • 69 replies
  • 14 Helpful

No mobile internet I'm cancelling.

3 weeks of talk's with ee shop 3 times phone 4 times. We mobile internet has issue at my work place and only my workplace.Three other colleagues on ee have the same problem and have raised complaints. Ee have admitted they can't fix this. Fyi giff ga...

Markybhoy75 by Established Contributor
  • 2984 Views
  • 19 replies
  • 2 Helpful

Resolved! 0903 number

Alert everyone I have been charged £53 for making a call to an 0903 fake number 19/11i did NOT make that call but somehow they had my mobile number they did not call me ???EE can’t reimburse as they say I rang it I am 72 and only call my family I don...

SandraAIG by Investigator
  • 6234 Views
  • 14 replies
  • 12 Helpful

Resolved! Overcharged

On january,february i used to pay 12quid a monthGone up to 13 or something from march And now i'm paying nearly 30 a month for the last 2 months**bleep**? Is this some kind of ee scam?

snabis by Investigator
  • 973 Views
  • 9 replies
  • 6 Helpful

Bills and payments

Hi my bills are extremely high and I'm also bing charged for monthly bills at a high rate when my phone has been suspended why is this please? And why am I being charged so much I can't afford these bills everymonth and why am I being charged when my...