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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60681 Views
  • 69 replies
  • 14 Helpful

Change your plan option not applying

I'm on a SIM only 125Gb data plan and wish to upgrade to unlimited data. On my data & usage page, i can see the option to 'change my plan' which presents the upgrade to unlimited. I click on 'choose and compare',  then opt to choose this plan and not...

Tariff

Does anyone know know why my tariff is going up in August for the second time this year. I knew about the first one. Thank you 

Upgrade issue

I have an upgrade anytime plan and I am eligible for upgrade at the end of August. When I am looking at upgrade plans for the Google pixel 7 pro, it says there are no available plans. Yet, if taking out a new line for this particular phone, there are...

RycraftD by • Visitor
  • 375 Views
  • 1 replies
  • 1 Helpful

Resolved! Bill date

I need to change the date I pay my bill due to to changes with work. I need to change it to the 14th - won’t be able toPay my bill till the 14th 

Atlanta14 by • Investigator
  • 1118 Views
  • 10 replies
  • 2 Helpful

Resolved! Plan withdrawal by EE

EE recently contacted me to say that my plan would be withdrawn and I will automatically be put on a new plan.Including loyalty discount I pay only £3.75 per month ( I know that's cheap :-)). The upgrade they have offered costs over twice as much wit...

Resolved! Phone

Hi please can I have my number changed I’m having nonsense calls

kate142 by • Visitor
  • 370 Views
  • 1 replies
  • 0 Helpful

wanna credit back

I transfer number 3 to EE .They told me in first 6 months we will deduct £15 after that in every month £30  but your company deduct £60  in july month . I wanna my cash back £45 .

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