Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Upgrade

Hi, my husband and I are both coming to the end of our contracts and are looking to upgrade our iPhones. We are both on separate contracts - is there away to share/structure contracts to be more cost efficient? Any guidance suggestions welcome

Resolved! Suspended account

I paid my bill on time and intended to pay the next one a bit sooner so I was ahead, I have been suspended until I make a payment which I need my phone activated to accomplish.I'm really dissatisfied atm and wondered what help I can get as I was sud...

Resolved! sim card upgrade

i upgraded my contract to a sim only will i get a new sim card or do i keep using the one i already have

EE new contract

Hi there,I had a contract with ee iPhone 11- Monthly but I cancelled it and I’ve received a pac code from EE, but I’ve decided to buy a new contract and phone with EE but I want to keep my old number. Thanks

Sony payment?

HiHas anyone else had a charge of £25.99 from Sony App Store but haven’t made this purchase? I’ve got it twice showing on my latest bill Thanks

Resolved! Contract phone

I would like to know if am now eligible a phone on contract

Resolved! Why are my bills so high

Resolved! Leaving

I would like to cancel my 30 day sim

Resolved! Advance payments

Can I pay say like 6 months or a year of my bill in advance?

Anytime Upgrade Non-Trade in Charge

HiI was looking to upgrade from the S22 Ultra 512GB to the new Fold 5.I was quoted £680 for early upgrade.I want to know if anyone knows how much it would be if I was to do a anytime upgrade trade in and not return the S22 Ultra. Would the charge be ...