Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Old bill

Iv received debt letters of nerly 270 pound relating to EE and very confused as to why as my contract ended after 24months.and that was 2years ago

Need to end my monthly subscription from abroad

I was on hols in UK visiting family for 6 weeks & got an EE sim card. Was cheaper to do a monthly subscription than pay as you go. Im now go back in NZ & need to cancel the subscription before the next bill. I cant call/text the 150 number. What do I...

Resolved! Itemised bill

I am wanting to find a phone log of a specific number

Resolved! Transfer my number to pay as you go

Hi, I need to Keep my number that was on a contract and transfer it to pay as you go. The contract was just cancelled.

Resolved! About instalments

My contract expired in June and my bill is about to be paid, I want to give my bill in instalments

Bill

Just asking has my bill been paid

Call history

Hi how do I find my call history from my billing? thanks

Free EU roaming wrongly advertised in upgrade offer

Today I received a message out of the blue saying EE are "refreshing" their SIM only plans, so I would be moved to a new plan at £ more than I currently pay. It had a link that gave a page to an offer with a cheaper monthly price, as long as I signed...

Contract termination

hello,I would like to terminate my broadband device please.

I want to talk with someone at EE

Please can I have a phone number so I can contact someone about my account