Upgrade offer not available due to price increases
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15-11-2023 08:10 PM
So I got sent a text saying I can upgrade for no fee and without trading my phone in if I go on a plan that is the same or higher than the one I am on. My plan is the £101 iPhone plan but because of price increases it has gone up to £126ish so there are now no plans that I can move to.
so I have been sent an offer I can’t use because of these price increases.
I have been with EE for years, and for most of that have been on top plans. Surely there is something that can be done to honour the off that has been sent to me?
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15-11-2023 10:52 PM
Out of interest, how far into your minimum term are you?
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16-11-2023 08:26 AM
Hi @jtomkiss1
Thanks for coming to the community.
To discuss the offer and see what is available, please call us on 150 and the team will e happy to help 🙂
Leanne.
