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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15341 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25549 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52233 Views
  • 55 replies
  • 13 Helpful

invoice

they stole my cell phone and it took them 2 weeks to block my chip... and exactly on the day of my theft on 03/22/2023 my card bill was 39.31 which would be the monthly amount I pay... today 03/ 05/2023 I contacted them again to verify the change of ...

Payment Failure

Just made a payment for my bill and the app crashed but still took the payment from my account.  Its done this 3 times!!

FerronG by • Investigator
  • 328 Views
  • 3 replies
  • 1 Helpful

Resolved! leaving ee

Hello, I would like to cancel my ee contract.I currently have  monthly direct debit for a small portable internet device that I don't actually use.therefore I would like to cancel this service please, but I am finding it very difficult to even speak ...

Bill

Hi unknown to myself I am being charged for BT Sport which I don’t want or asked for.My bill started at £57 and has now went up to over £70, can you clarify why this is?

Annefran by • Visitor
  • 266 Views
  • 1 replies
  • 0 Helpful

Terrible service

Been trying to pay my bill online for the last 3 weeks when can I expect this shoddy service to work correctly know doubt I will be charged a late fee even though it’s not my fault this crappy app won’t recognise any of my bank cards 

Howly by • Visitor
  • 287 Views
  • 1 replies
  • 0 Helpful
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