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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60593 Views
  • 69 replies
  • 14 Helpful

Resolved! Hi i was ordered samsung s23

Hi i was ordered samsung s23 I don't received any information about delivery. After I'm chat with EE now phone back to ee but why they changed my new contact when previous im was paying £18 aMonth  today I'm pay £31. And on chat told me everything wi...

Piotrek33 by • Investigator
  • 531 Views
  • 6 replies
  • 0 Helpful

Resolved! Wrong contract

I already have a sim only plan with EE so decided to upgrade my phone with them as well . I went with the Samsung s23 ultra and before I opened it I logged onto my account to check the contract . I have noticed they have given me the wrong contract t...

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