Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

I would like a receipt for my tablet that I take out on contract on EE before th

Resolved! Hi. I want cancel my contract

Resolved! Number Porting to PAYG/SIM Only

After 6 or more years of EE I am delighted to be cancelling my contract soon. However, I want to be able to port my number to a new SIM.After having my monthly bill raised by over 50% with EE in 18months I think I will stick with SIM Only (wrote PAYG...

Resolved! Sim deals

Hi I have found a sim only deal, 24 months unlimited data and calls around 11 pound per month, says was 30 pounds, says half price for 6 months. Does that mean it’s 11 for 6 months then goes up to 30 again or is it half of the 11 pound for 6 months I...

New FlexPay and Friends and Family discount

Hi, Quick question and apologies if it’s already been asked.With the new FlexPay agreements with getting a new device plan etc, are these compatible with the Friends and Family discount? If so, does it apply to both parts of the agreement or to just ...

Payment

I need help because I paid my bill last Thursday and now I'm getting a message from you saying I've not paid you

unfortunately roaming charges

it's unfortunate extortion to find without your request and numbers already free on your package is still being charged ,it's never alright and fair ee make unreasonable merger scandal on customers .its systemic scum or reckless extortion o...

Resolved! Payment

Hiya I would like to arrange a payment plan so I can get back using my phone

Resolved! Contract end

Hi

Bills

I was a customer from 2019 to 2020i would like to have my paid bills in pdf please thanks