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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59383 Views
  • 69 replies
  • 14 Helpful

Bill

Can't pay my bill and online is the only way i can do it as i can't find my card and you don't accept third parties cards.

Help-multi line discount

Hello,I have just been checking my bills and I have 4 lines, 3 with multi line discount. I have noted they are not actually being deducted from the monthly amount. They show on the bill but don't deduct from the total. Has anyone else had this? And I...

Anna226 by • Visitor
  • 414 Views
  • 1 replies
  • 0 Helpful

Chat

How I can chat with someone when Im out of country?

Matic by • Visitor
  • 452 Views
  • 2 replies
  • 0 Helpful

Cancel contract due to Roaming Pass price increase?

When signing up to your 24-month mobile contract recently, the deciding factors were the price of the plan itself, as well as the price of the addons advertised as benefitting EE users. Your recent Roaming Pass price announcement, increasing the pric...

Redmi by • Investigator
  • 13391 Views
  • 118 replies
  • 142 Helpful

Fraud department contact

Hi,Please could I have the fraud department contact phone number? Someone has used my identity to take out a phone contract and I need to speak to the fraud department to report thisThanksDanny

Danny_125 by • Valued Contributor
  • 4248 Views
  • 39 replies
  • 3 Helpful

Ee

I need to speak to ee as I was on a call to an agent she told me the call will go of and when it does she will call me back but now my phone has no service at all so carnt make or receive any calls how do I go about them contacting me 

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