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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15022 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25311 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 51543 Views
  • 55 replies
  • 13 Helpful

Threats by EE staff member

So a bit of background I used to work for another well known telecommunication company In the chief executives office and of late I have been getting a terrible service from EE both at work and at home, so I raised a complaint and provide with eviden...

Bill

Himy direct debit is about to be taken and it’s too high this time it’s 117£ 

Where to enter student discount code?

HiI have a 20% discount code from Student Beans and intend to use it to buy a 24M sim only plan. My issue is where to enter this code? It says 'at checkout' but the only potential place to add a code is on the 'Extras' page under the prompt "Got a gi...

No loyalty

Defaulted a payment on Thursday.Missed a call on Monday as I was at work. didn’t get home til 10.pm. Tuesday my phone got restricted. couldn’t phone nobody from EE to talk to them. just said pay up .  stuck in petrol station owing fuel. Couldn’t use ...

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