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Fraud activity

Sammyjoe86
Visitor

‎07-04-2024 08:49 PM - last edited on ‎07-04-2024 08:55 PM by EE Community Moderator

Hi, I am inquiring about my bill its £67 +im On a contract of 19 pound a month I have not run up this amount somehow some1 as hacked or fraudulently done this I can not pay it +my phone is about to be cut off so I need u to sort out this error and contact me ASAP so we can find out who as hacked my account ************.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎07-04-2024 09:01 PM

@Sammyjoe86  You need to call customer about this,  this is a public forum that has no access to your account and no one here knows who you are. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎07-04-2024 09:14 PM

What does the breakdown of your bill show has been added to your bill which is not down to you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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