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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60478 Views
  • 69 replies
  • 14 Helpful

still being charged

Hi I cancelled my sim only I. June 2023 because it was out of contract and being charged too much for what I was getting I was told it was cancelled . But no still being charged for something I'm not using had bailiffs letters paid that I'm still try...

Resolved! New Direct Debit

I have just moved my account from PlusNet to ee.  I went through all the procedures and security with the ee operative who seemed to be in a terrible hurry.  As a result, despite me spelling my name out clearly during the call, I have received a conf...

TJTaxi by • Visitor
  • 470 Views
  • 1 replies
  • 0 Helpful

Unsuspend account

Hi there. I've been trying to call EE to unsuspend my account but as there's no network available I am unable to do so. I can't even pay my bill online or through the app as it says there's a problem and to try again later. How do I sort 5his issue o...

Cancle SIM contract from abroad

 Hello EE Community,I recently moved to Germany and have been facing significant challenges in reaching out to EE support. Despite multiple attempts, I have been unable to connect with them through the provided contact numbers:- 150- +44 0800 0798585...

IoanPas by • Explorer
  • 500 Views
  • 3 replies
  • 0 Helpful
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