Contracts & Billing

Fee's

Hi I'm being charged £2.29  A DAY!!!... for EU roaming , but I never asked for this and I can't remove it,  why is this please?

Billing

I’ve just looked on my online banking and my next bill has increased by nearly £100! This for for a sim only plan at £15pm and a contact half way through. I’ve received no notification from EE about a 200% increase and extremely disappointed that the...

In app refund

How do I get refund for an in app purchase 

Manage payment

@why can’t I manage my payments? I need to change the card details but the page isn’t loading saying error!!!

Why is my direct debit charges different

Sim only

Hi I ordered a new sim only deal today through my BT app. When I ordered it I was told it would be £23 a month but when it processed it automatically went up too £33 a month. I was with three pay before and need to keep my number for my boys schools ...

Cannot get bills

Website will not show my account with bills.I need to print the bills for my accounts.Keeps telling me to log out and log in again or it cannot get my details.This has been going on since December, appalling service.

Upgrade problems

I upgraded my contract last week and kept the same number I have always had, up until today it was working absolutely fine until I phoned EE earlier this evening about 6pm for a bill enquiry and now I have a completely different number!! I need advic...

Endemnity

Has any one been told someone is paying you account, and it's only showing my payments on my banking App and my EE app, and so they have returned 119.00 to this other person, so now I look like I've not paid, was told its going to be a cheque to me a...