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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59534 Views
  • 69 replies
  • 14 Helpful

Resolved! Roaming Pass problems

Yesterday I purchased a Roaming Pass from EE for £25 to use during a forthcoming holiday in Ireland. I asked the EE person I spoke to to confirm the Pass by email and she wrote "Hi from EE,From our call today we have applied the roam abroad pass on y...

kcrouan by • Investigator
  • 965 Views
  • 7 replies
  • 2 Helpful

Re: EE Upgrades: All you need to know

I’ve got 3 months left of my device and sim monthly payed plan and I’m eligible for an early upgrade for free to a new device I don’t want to upgrade to a new phone I want to keep my phone but change to sim only pay monthly but keep my current sim.is...

Viewing Annual Statement

Hello I've recently viewed my Annual statement on the Device I've been paying monthly.   However it has the wrong address on it which was my previous address but moved late last year.I've changed my Address on my EE when i moved. Shouldn't it not be ...

Half price short changed

Has anyone else been conned by EEi. Have two numbers , one account get given long term 50% off billIt last two months and then get text saying your SIX MONTH 50% discount has expired  wow bye bye EE

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