Contracts & Billing

Share Data how do I share data of app is undergoing maintance

Contract escape. Please help.

Been with ee since 2016 never missed or been late with a payment. Moved home and no coverage. Been on to the engineers, customer service, reset the phone. Nothing works. Creature of habit I dont want to leave ee. Kids and grandkids are also ee. Plus ...

Why did i get email from you saying bill not been paid yet last week its said £p

Paid bill

Paid CRS collection agency. On Thursday in full. It is now Monday & still suspended. Is this normal? Or was it a scam?please can anyone advise?

Where the **bleep** is my confirmation email

I'm already passed offat this Signed for a sim contract and it's been 24h, and I got **bleep** all for a confirmation email l. The bloke who wrote the contract misspelt my first name and I wanna change but can't until I have the email. What do I do??...

Am I being scammed?

My SIM contract ended so I switched to another EE SIM only contract, but I haven't been able connect to EE network since then but I'm being charged. I checked the the EE app and it told me that I'm still paying of my phone despite the fact the that I...

Spend cap

Hi I have 0 cap on but made international call by mistake which had gone through for 17 minutes and I didn’t realise that I make this call through EE until I received text from EE. Hi from EE. As you have a Spend Cap, we've now barred some chargeable...

Bill price not as promised

So I was contacted by EE, trying too upgrade my pay as you go package. After a little over ten minutes of the woman trying to convince me its a good Idea, she offered me a new deal, she said because I've been with EE for a while, I can get a better p...

I'd like to cancle my Sim contract

HiI bought new Sim which is unlimited 24months plan from EE shop last week.but as soon as I put the sim, I found out EE is not working very well in my house.so I didn't use at all,  I'd like to cancle it. I tried to call EE customer service. but I'm ...