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My bills are paid but still suspended

Kymmie04
Visitor
 
1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Kymmie04   It takes up to 24 hours before you get a working signal again after clearing any bills owed.        Unfortunately it’s not a simple switch to get you working again just like when EE cut you off it was around 24 hours before that actually effected you. 

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3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Kymmie04   It takes up to 24 hours before you get a working signal again after clearing any bills owed.        Unfortunately it’s not a simple switch to get you working again just like when EE cut you off it was around 24 hours before that actually effected you. 

Anyway I can get it on quicker 

James_B
EE Community Support Team

Hi @Tommy19931,

Welcome to the EE Community. 🙂

Sorry, it isn't possible to speed up this process.

James