Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 62821 Views
  • 69 replies
  • 14 Helpful

How am I supposed to contact EE?

EE have cut me off due to non-payment of bill. Now, I need to pay this and get reconnected.Ironically, I cannot call because of the disconnection. And live chat has been removed from your website and is never available via the app.So, what am I suppo...

rybo1234 by Investigator
  • 784 Views
  • 6 replies
  • 1 Helpful

Resolved! Doğurulama

 Hello, I want to upload, but when I get to the last step, it asks for additional verification in the second step. I don't know what additional verification is. Can you help me with this?

Ahmet52 by Investigator
  • 684 Views
  • 6 replies
  • 0 Helpful

Resolved! Student Discount - Question

Hi Just wondered if anyone can answer a question for me, I currently have a sim only plan with student discount.If I add Xbox Game pass which costs £12.99pm will that be charged at full price or will the student discount all be applied to that aswell...

Why I left EE and joined SMARTY

I wanted to come on here and say that I have been a customer for as long as I can remember t mobile and orange. This year my contract ended after being spiked an additional £7 . I was now paying £57 for a two year old handset which would not decrease...

Sma2508 by Visitor
  • 4597 Views
  • 2 replies
  • 6 Helpful

Hey

HOW THE HECK DO I GET INTO MY EE BILLING IM NOT USED TO IPHONES USUALLY A SAMSUNG PERSON BUT LATE NEOHEWS IPHONE AND HAVENT GOT A CLUE TO GET INTO MY BILLING PAGE.I PAY MY BILLS THROUGH DIRECT DEBIT I CAN SEE ITS BEEN TAKEN FRIM MY ONLINE BANKING BUT...

CLf70 by Visitor
  • 528 Views
  • 2 replies
  • 2 Helpful