cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Add an Apple payment method

Araas
Explorer

Hello, I want to put my phone number as a payment method in the App Store and iTunes, but I get the following error, what is the problem?

4 REPLIES 4
Araas
Explorer
 
Schockwave
EE Community Star
EE Community Star

Hello @Araas ,

Welcome to the community,

What error are you getting?

Did you go into settings and click on Apple account and click on payment and shipping.

Did you click on wallet and add then add your card there?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

20240919_140913.jpg

I am confused by this error, I contacted Apple support and they told me to ask the operator to remove my SIM card. 

Schockwave
EE Community Star
EE Community Star

@Araas , you can do this yourself, take the SIM card out and then put it back in, the operator cannot do that, as you have the phone.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.