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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 69368 Views
  • 72 replies
  • 15 Helpful

Upgrade

Hi,I was on My EE on my phone and it said I was eligible for a free upgrade as my contract ends this month. I selected a sim only upgrade and completed the steps to confirm it and they provided me with an order number and said they would email me wit...

Zanita by • Visitor
  • 826 Views
  • 4 replies
  • 0 Helpful

Resolved! Account with absurd value

Good afternoon! My account after paying the amount for the cell phone I purchased, the bill continues to be charged a very high amount 

Genival by • Investigator
  • 915 Views
  • 6 replies
  • 4 Helpful

Resolved! Family Sims

Hi, I currently have 2 SIM cards on my account. My own and my sons. His was at a discounted rate. My wife and daughter both have their own EE accounts, both are more or less at contract end. Does anyone know if I can transfer their numbers to my acco...

Billing

Hi, my contract is £67.50 a month but it's saying my next bill will be £108, why is this? I haven't used any extras etc.Thanks

PDoxey1 by • Visitor
  • 477 Views
  • 2 replies
  • 0 Helpful
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