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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13695 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24417 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48602 Views
  • 55 replies
  • 13 Helpful

When do I get discount?

I have been with BT for years now but swapped O2 number to EE and was told as being with BT I will get 30% discount when made the EE contract, first payment was full price £36 and not the £12.50 they said it would be as discount and first 6 months ha...

mlee6050 by • Explorer
  • 305 Views
  • 1 replies
  • 0 Helpful

Moving to Sim only

HelloI understand that I can now move both our mobiles to Sim only and make savings. I am unsure of the pros and cons of doing so and would appreciate any advice.Many thanksAdam Wheatley

adamw123 by • Visitor
  • 260 Views
  • 2 replies
  • 1 Helpful

Resolved! Cancellation

I’ve cancelled a sim only deal within 14 days but I haven’t had any confirmation

Re: Expected Delivery for IPhone 15 Pro Max

Hi I would appreciate your help I am frustrated an internal fraud was done on my EE account whereby an iPhone 15 was ordered using my account I have been calling to resolve the issue since last month but it seems the investigation is taking too long ...

Change from Business to consumer

I am he account owner for a business account and am now the only person with a phone. I am leaving and want to just change to consumer and keep my number and phone so go SIM only. I am now out of contract so paying what I was for the phone but the 24...

Contract

Helloi want to know if I do not notice cancellation of one year contracts, will the contract be renewed automatically after the last day?

Ryusei by • Visitor
  • 220 Views
  • 1 replies
  • 1 Helpful
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