All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
So I've recently moved to the UK and the first thing I did was get a contract with EE back in September 2024. I had my own iPhone 15 Pro and I just got a SIM contract with them. A few months later I thought about getting an Apple Watch contract with ...
Hello,I am reaching out regarding my broadband contract transition. My BT broadband contract expired on 22 January 2025, and I had called BT on 10 December 2024 to accept a new offer. At that time, the BT agent informed me that the new contract would...
Hi, I’m being charged £25 each month for a contract for an apple watch which EE told me was paid and finished in August 2024. I have emailed EE and text them however I have heard nothing back. EE themselves informed me that the watch contract was fin...
Need ee email address to send a final bill
Hi I am unable to view my bills online. When I log into the account and click 'Manage' and 'Bills and Payments' it doesn't do anything. I need to view and print the bill for VAT purposes. I have tried various browsers, on mobile and PC. So far nothin...
I am due upgrades on 3 of the 4 mobile phones I have. Trying to do this online is proving difficult.I choose the first phone to upgrade and go through the process and it wants me to apply the order for that one phone, setting up the 2 direct debits n...
I have cancelled my sim contract but I am still receiving emails about paying?
I have a iPhone plan that I bought in September last year and I spoke to a upgrade advisor over the phone and I asked if I have a upgrade anytime option and she said yes but when I check online it’s not telling I have it I’m so confused have I been ...
Hi,I haven't been able to access the upgrade area of your website for over 2 months.I've never been able to be logged in, and the "See Upgrade Options" isn't a clickable link. So frustrating. How do I upgrade without having to chat online? I just w...
